Privacy Policy

At Zerabyte, we are committed to protecting the privacy of our customers, partners, and website visitors. We understand the importance of personal data and are dedicated to ensuring its security. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, or products. By using our website and services, you agree to the terms and conditions set forth in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes the following:

A. Personal Information

Personal information refers to data that can be used to identify or contact an individual. The types of personal information we collect may include:

• Name: Your full name for identification purposes.
• Contact Information: Email address, phone number, and mailing address for communication and service delivery.
• Payment Information: Credit card or bank account details for payment processing.
• Account Information: Username, password, and other credentials to access our website and services.
• Job-Related Information: If you apply for a job at Zerabyte, we may collect your CV, job history, and references.

B. Non-Personal Information

Non-personal information refers to data that cannot be used to identify an individual directly. This may include:

• Browser Information: IP address, browser type, and version.
• Usage Data: How you interact with our website, including the pages you visit, the time spent on the site, and your browsing history.
• Device Information: Information about the device you use to access our website, such as your operating system and hardware details.

C. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your browser and capture specific information. We use the following types of cookies:

• Essential Cookies: Required for website functionality, such as logging in and using secure areas.
• Performance Cookies: Track website performance and visitor interactions to improve user experience.
• Advertising Cookies: Provide personalized ads based on your interests and browsing behavior.
• Analytics Cookies: Help us understand how users navigate through our website.

You can adjust your browser settings to reject cookies or notify you when a cookie is being placed on your device. However, some features of the website may not function correctly if you disable cookies.

2. How We Use Your Information

The information we collect from you is used in various ways to provide you with the best possible service. We primarily use your information for the following purposes:

A. Providing and Improving Our Services

• Account Creation and Management: We use your personal information to set up and manage your Zerabyte account.
• Order Fulfillment: Your contact and payment information are used to process transactions and ship products to your address.
• Customer Support: We use your contact information to respond to inquiries, troubleshoot issues, and provide technical support.
• Website Optimization: We use usage data and analytics to improve our website, making it more user-friendly and efficient.

B. Marketing and Promotional Activities

• Email Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates.
• Personalized Advertising: We use advertising cookies and other tracking technologies to show you personalized ads based on your browsing behavior and preferences.

You can opt out of marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

C. Security and Fraud Prevention

We use the information collected to enhance the security of our website and services. This includes:

• Preventing Fraud: Monitoring for suspicious activity to detect and prevent fraudulent transactions.
• Securing Your Data: Implementing technical measures to protect against unauthorized access or data breaches.

D. Compliance with Legal Obligations

We may use and disclose your personal information when required by law, such as in response to a court order, subpoena, or legal investigation.

3. How We Share Your Information

Zerabyte takes your privacy seriously and does not sell or rent your personal information to third parties. However, there are circumstances in which we may share your information with third parties to provide and improve our services:

A. Service Providers

We work with third-party service providers who assist us in various operations, such as payment processing, order fulfillment, and website maintenance. These providers have access to your information only to perform specific tasks on our behalf and are required to maintain the confidentiality of your data.

B. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company. We will notify you if such a transfer takes place and ensure that your information remains protected.

C. Legal Compliance

We may disclose your information if we believe it is necessary to:

• Comply with a legal obligation or request.
• Protect and defend the rights or property of Zerabyte.
• Prevent potential wrongdoing in connection with our services.
• Protect the personal safety of users or the public.

4. Data Security

Zerabyte takes the security of your personal information seriously. We employ a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption technologies to protect sensitive data, such as payment information, during transmission.
• Access Control: Only authorized personnel have access to personal data, and they are required to maintain strict confidentiality.
• Security Audits: Regular security audits are conducted to identify vulnerabilities and improve our defenses.

Despite our efforts, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you suspect that your data has been compromised, please contact us immediately.

5. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these rights may include:

A. Right to Access

You have the right to request access to the personal information we hold about you. You can also request a copy of this information, free of charge in most cases.

B. Right to Rectification

If the personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it.

C. Right to Erasure

You have the right to request the deletion of your personal information, subject to certain conditions. For example, we may retain your data if it is necessary for legal compliance or ongoing services.

D. Right to Object

You have the right to object to the processing of your personal information for marketing or other purposes. You can opt out of receiving marketing communications by using the unsubscribe link in our emails.

E. Right to Data Portability

You have the right to request the transfer of your personal information to another service provider in a machine-readable format, where applicable.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section of this Privacy Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining information for:

• Account management and service provision: As long as your account is active or services are ongoing.
• Legal obligations: To comply with tax, audit, and regulatory requirements.
• Dispute resolution: To resolve disputes or enforce our agreements.

Once your information is no longer needed for these purposes, we will securely delete or anonymize it.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by Zerabyte. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information. Your use of such websites is at your own risk.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

Zerabyte reserves the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any modifications to this Privacy Policy will signify your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: hello@zerabyte.in