Terms Of Use

Effective Date: 01/01/2018

Welcome to Zerabyte (Capatus Enterprises Pvt. Ltd.). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or making a purchase through our website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

1. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or accessing the site under the supervision of a legal guardian.

• You possess the legal capacity to accept and comply with these Terms.

2. Account Registration

To access certain features such as online ordering, customers may create an account. You agree to:

• Provide accurate and complete information.

• Maintain the confidentiality of your login details.

• Take responsibility for all activities performed through your account.

We reserve the right to suspend or terminate accounts found to be fraudulent, misleading, or in violation of our Terms.

3. Product Information and Pricing

We make every effort to display accurate product details including features, specifications, and pricing. However:

• Minor deviations in product specifications or images may occur due to updates or enhancements.

• Pricing may change without prior notice.

• Promotions or discounts are applicable only during the specified validity period.

Zerabyte reserves the right to cancel orders that include pricing inaccuracies or stock unavailability.

4. Orders and Payments

By placing an order, you agree to comply with our purchase rules. Zerabyte reserves the right to refuse or cancel any order at any time due to:

• Product unavailability

• Errors in pricing or product information

• Payment failure or suspected fraudulent activity

Accepted payment methods include online payments, UPI, wallets, and bank transfers (subject to availability).

5. Shipping and Delivery

Once payment is confirmed, orders are processed and shipped as per our shipping policies. Delivery timelines may vary depending on location and courier services.
Zerabyte is not responsible for delays caused by third-party courier partners or unforeseen circumstances.

6. Return, Replacement & Refunds

Products are covered under our Replacement and Refund Policy. Replacements are provided in case of:

• Manufacturing defects

• In-transit damages

• Wrong product received

To submit a claim, customers must provide valid proof such as pictures/videos and request within the applicable warranty period.
For full details, refer to our Refund & Return Policy.

7. Warranty

All Zerabyte products come with a minimum replacement warranty. Warranty terms vary depending on product category.
Warranty does not cover damage caused by:

• Improper usage or handling

• Unauthorized repair attempts

• Electrical surge or physical impact

8. Intellectual Property

All content—including product designs, descriptions, logos, branding, images, and website design—belongs to Zerabyte (Capatus Enterprises Pvt. Ltd.).
You may not copy, reproduce, distribute, or modify any content without written permission.

9. User Responsibilities

Users agree not to:

• Use the website for illegal activities

• Spread malware, spam, or harmful technologies

• Attempt to access restricted website areas or server databases

• Provide misleading information or impersonate another entity

Any misuse of the platform may result in account termination and legal action.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. Zerabyte does not endorse or guarantee third-party content, services, or safety. Users access external links at their own risk.

11. Limitation of Liability

To the maximum extent permitted by law:

• Zerabyte shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

• You agree to use our products responsibly and in accordance with provided guidelines.

12. Indemnification

You agree to indemnify and defend Zerabyte against all claims, damages, lawsuits, or losses arising from violation of these Terms, misuse of products, or illegal activities conducted through our services.

13. Modifications to Terms

We may update these Terms occasionally to reflect changes in policies, product offerings, or legal requirements.
Updates take effect immediately after being posted on the website.

14. Governing Law

These Terms are governed by the laws of India. All disputes will fall under the jurisdiction of the Surat, Gujarat court.

15. Contact Information

For queries, complaints or support, feel free to contact us:

Address:
A-105/106, Shivalik Plaza, Utran Kapodra Bridge, Surat-394101, Gujarat, India

Phone: +91-9081550067
Email: support@zerabyte.in
Website: www.zerabyte.in

16. Acceptance of Terms

By accessing or using our website and services, you acknowledge and agree to abide by these Terms. Continued use indicates acceptance of the updated Terms, whenever revised.